CEO Statement
Generali’s 2015 results reaffirmed our insurance company’s privileged position on the insurance market in the Czech Republic. Having achieved all key indicators, we remained one of the four most successful insurers.
Our growth momentum distinctly outclassed the market. Not only were we one of the two fastest growing insurers in motor insurance, but we also flourished in other segments – collision, liability and business insurance. We significantly enhanced the quality of new business generated by external partners, especially in life insurance, while the brokers we work with upped their performance in car insurance. Other business partners also delivered on their sales targets. Be that as it may, the key to our success was, is and will be our stable internal distribution network, which this year is once again facing up to the challenge of growth in numbers and in new business. This is our way of signalling loudly and clearly to the market that we are a force to be reckoned with.
Our autumn advertising campaign was a first step on the way to driving forward Generali brand awareness. In the future, we will be pitching ourselves on the Czech market as a professional, innovative and trustworthy insurance company offering the simplest yet smartest solutions for the world evolving around us. In doing so, we are tapping into the Generali Group’s global strategy with its unswerving focus on the client. With this in mind, we are already striving to serve solutions reflecting the individual needs of clients who have entrusted us with their insurance coverage. Our second-place ranking in the “Most Customer Friendly Life Insurance Company” category of a competition run by the newspaper Hospodářské noviny shows that we are on the right track.
With very little operational disruption, we relocated our services and systems to Italy. From the perspective of Central and Eastern European countries, this was a one-of-a-kind project unprecedented in our region.
We act responsibly. We champion socially beneficial activities. In 2015 alone, we channelled more than CZK 6.5 million into these efforts. That is even before we tot up the hours of volunteering put in by our employees. Our CSR work also makes the grade in the multinational arena. One of our triumphs was to reach the final of the prestigious international SABRE Awards, in which our Výmoly.cz project to draw attention to potholes was singled out for recognition.
Our Group is a commanding player on the Czech insurance market and it is plain to see that our strategy of maintaining insurance groups encompassing multiple brands within a single market is highly successful. The mutual harnessing of synergic effects and the pooling of know-how in the Generali Group have certainly been contributory factors.
On behalf of the Company’s management, I thank all of our employees, insurance agents, brokers and business partners for being so instrumental in Generali’s 2015 results. Likewise, I extend my gratitude to all of our clients for trusting the Company to look after their insurance needs.
To round off, I wish Generali another thriving year in its rich history. Last year’s results showed that top-notch services tailored to our clients and business partners are the right way forward in the pursuit of our targets and in making our clients and shareholders happy. What we have achieved is the best possible motivation for us as we move on with our work.
Yours faithfully,
Pavel Mencl
Chief Executive Officer